Red Ink Writing Services
Nearly 35 Years of Experience
as a Technical and Business Writer
for Multiple Industry Types

Home Why I Do It How I Work Services Experience

Services I Provide
Red Ink will take on nearly any writing project, but here are some ideas:

Applications

Tailored specifically to your needs for in-house developed applications, customized open source or off-the-shelf software:
  • Application Usability Testing - Perform usability checking within your test environment. Provide feedback on navigational logic, functionality, bugs, error messages and user-friendliness

  • On-line Help - Create a full-blown help system, page-level user hints and/or frequently asked questions (FAQs) for applications and/or web pages

  • User Documentation Manuals - Write high-level and/or comprehensive user training or reference manuals, Quick Reference Guides (QRGs) and any other resources for paper and/or on-line distribution

  • Process Flow - Create VISIO or other flow documents capturing the application processes

  • Training Materials - Develop presentations for classroom training or modules for interactive independent study
Marketing Materials
Assisting you with developing a more distinct corporate and/or product image through the use of creative writing and design:
  • Brochures - Write and define content layout for your new brochure or polish your existing information

  • Advertisements - Create original tag lines, product descriptions and provide layout suggestions for ads

  • Newsletters and Fliers - Write new copy on topics you provide - or wordsmith/edit existing material

  • Product Reviews/Summaries - Develop exciting consumer-ready descriptions of a new product or service

  • Layout Review - Review completed marketing materials for readability and consistency
Business Documents
Providing an experienced resource for your corporate documentation initiatives:
  • Corporate Communications/Announcements - Create easy-to-understand and entertaining communications, custom-designed for the target audience

  • Business Requirements/Report Specifications - Work with users to define their needs, and function as liaison with IT staff,to ensure effective communication between business and technical areas

  • Intranet/Internet Site Maintenance - Convert existing sites to a more manageable format or different HTML editor, develop new or refine existing templates and standards, create new sites or manage current sites

  • Project Life Cycle Documentation - Assist with the development of a project life cycle, create the appropriate presentation format for the information, write the descriptive user information and instructions

  • Content Management Planning and Implementation - Work with you to define Content Management needs, determine the appropriate solution and assist in implementation

  • Template/Standards Development - Develop, train staff and assist in the application of paper and/or web templates and standards that ensure corporate-wide consistency of new and existing documentation
Other Services Available
Click this link to view my Experience page, which contains a listing of the various specific projects and project types that I have successfully completed.

© 2024 Melissa B. Bailey
DBA Red Ink
melissa.bailey@redinkwrites.com